Upgrades occur when you or you and your expert agree it’s necessary to move to a higher level of service. The good news is an upgrade will never cost you more than if you had chosen the more expensive option first. We apply 100 percent of your previous payment for same issue to anything new you purchase from us.
This means you might start by asking a question only to find the answer exceeds your abilities. All you do is contact us and upgrade to a site repair. The total amount you pay is the same as if you started with a site repair.
Contacting us for an upgrade should not delay your repairs. We will give you the new amount and we will begin work as soon as you complete the additional payment amount with PayPal.