What information do we collect?
We collect information from you when you register on our site, pay for site repairs, or fill out a form. When paying or registering on our site, you will be asked to enter such items as your name, e-mail address, phone number, credit card information and the URL of the site you wish to have repaired. You may, however, visit our site anonymously.
What do we use your information for?
Information we collect from you may be used in the following ways:
- Your information helps us to better respond to your individual needs.
- We use information and feedback we receive from you to improve our website and the services we provide.
- Your information helps us to respond to your customer service requests and support needs.
- To process transactions.
- To send emails.
The email address you provide for account processing, may be used to send you information, updates, and service information.
Do we disclose any of your information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. When legally compelled to do so, we may also comply with laws requiring release of information to law enforcement.
How do we protect your information?
We use a variety of security measures to maintain the safety of your personal information. All credit and personally identifiable information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment provider’s database, only accessible by those authorized with special access rights to such systems and who are required to keep the information confidential. Your private financial information (credit cards, etc.) are not stored on our server.
Yes, cookies are small files that our server transfers to your computer’s hard drive through your Web browser (if you allow it). We do not use any form of tracking once you leave our website.
Children’s Online Privacy Protection Act Compliance.
We are in compliance with the requirements of COPPA. We do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
It’s important to us that we address your privacy questions or comments. If you have any questions regarding this policy, please contact us using our Contact Us form. Choose Privacy Issue or Question as the topic.
Last Modified 1 October, 2015